Warranty & Complaints

Warranty

Zelesta aims to deliver the highest quality products. All items you purchase from us are covered by the statutory warranty. The statutory warranty means that a product is or must function in a manner that the consumer can reasonably expect. For some products, our own 1-year warranty also applies. This warranty does not affect the statutory warranty. Please contact us within a reasonable timeframe after discovering any issue.

Submit a Warranty Claim

Use our online warranty portal to file a claim. Answer a few short questions and upload photos of the issue. We will get back to you within 2 to 10 business days with the next steps. Zelesta Warranty

Complaints

For complaints, please email us at info@zelesta.nl with the subject line Complaint. We aim to respond within one business day.

Contact Details

Zelesta (Ecom Nomad B.V.)
Amersfoortsestraat 65, 3769 AE Soesterberg
Email: info@zelesta.nl
KVK: 83117083 | VAT: NL862734800B01